Last updated: April 25, 2025
At BoxTemplateStudio.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.
1. Who We Are
BoxTemplateStudio.com is a website offering downloadable packaging templates for personal and commercial use. Our goal is to provide easy-to-use, customizable templates for creatives and makers around the world.
2. What Information We Collect
We collect information in two ways:
a) Information You Provide Directly
- Your name and email address (e.g., when you register, subscribe, or contact us)
- Login credentials (username and password)
- Payment details (handled securely by Stripe or PayPal — we do not store card information)
b) Information Collected Automatically
- IP address, browser type, and device type
- Pages visited, time spent on pages, referral URLs
- Actions taken on the site (e.g., downloads, clicks)
- Tracking data from tools like Google Analytics and Facebook Pixel
3. How We Use Your Information
We use your information to:
- Provide access to premium templates and manage your account
- Process payments securely
- Respond to your messages or support requests
- Improve our website’s performance, functionality, and user experience
- Send occasional updates, if you opt in (e.g., new templates or tutorials)
- Deliver personalized advertising and measure marketing performance
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal bases for processing your personal data include:
- Consent (e.g., for marketing emails or non-essential cookies)
- Contract (e.g., fulfilling your subscription or account access)
- Legal obligation (e.g., tax compliance)
- Legitimate interests (e.g., to improve our services, prevent abuse)
5. Sharing of Information
We do not sell or rent your personal data.
We may share it with:
- Payment processors (e.g., Stripe, PayPal) for secure transactions
- Analytics and advertising platforms (e.g., Google Analytics, Meta/Facebook)
- Hosting or technical partners that help us run our site securely
All third-party partners are required to handle your data in compliance with applicable laws.
6. Cookies and Tracking Technologies
We use cookies to support site functionality, analyze usage, and deliver advertising. This includes tools such as Google Analytics and Facebook Pixel.
You can read more about this in our separate Cookie Policy.
You can accept or reject non-essential cookies via our banner and manage preferences in your browser.
7. Data Retention
We retain your information as long as needed to provide our services or comply with legal obligations. If you delete your account or request deletion, we will erase your data unless retention is required by law (e.g., for billing history).
8. Your Rights
If you are located in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion (“right to be forgotten”)
- Withdraw consent at any time (for marketing or tracking)
- Request a copy of your data (data portability)
- Object to or restrict certain types of processing
To exercise these rights, email us at team@boxtemplatestudio.com
9. Data Security
We take reasonable steps to protect your information, including secure servers, encrypted connections, and limited access to your data.
However, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children. If we become aware that a child has submitted personal data, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes means you accept the updated terms.
12. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
team@boxtemplatestudio.com